Unincorporated DuPage County

Do you live in unincorporated west Cook or Dupage County? If so, you have a choice when it comes to residential refuse removal service. If you are looking for the right refuse and recycling service at the right price, Roy Strom is here to help.

Roy Strom Refuse Removal Service, Inc. operates a convenient and affordable residential refuse, recycling, and yard waste collection program for residents in unincorporated Cook and Dupage Counties. We listen to our customers and design service programs that make environmental and economic sense. Our programs make recycling neat and convenient, decrease the amount of waste generated for final disposal in landfills, and clean up garbage day.

If your association, neighborhood, or township authority would like to explore how an environmentally responsible, convenient, and affordable collection program can be designed for you, give us a call at 630-469-5005.

UNINCORPORATED DUPAGE RESIDENTIAL SERVICE CUSTOMER PROGRAM GUIDE

To learn how “Dual Collect” can best work for you, see Plan 1 and Plan 2 for a summary of each service program.

HOLIDAY PICKUP SCHEDULE

The following holiday pickup schedule is observed. Service is not provided on the days these holidays are observed. Therefore, if a holiday falls on Monday or is observed on Monday, collection will be moved to the following day.

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

CHRISTMAS TREE COLLECTION

Christmas trees will be collected during the second and third weeks of January. These trees will be recycled, so please make sure to remove ornaments and lights.

YARD WASTE COLLECTION APRIL 1 THROUGH NOVEMBER 30

For more information on the yard waste collection program, please click on either Plan 1 or Plan 2 at the top of this page that explains your service plan.

WHERE TO PURCHASE SOLID WASTE-YW TAGS

Roy Strom Universal Solid Waste Tags are used for Yard Waste (Plan 1) and Yard Waste and Refuse (Plan 2). Tags are available at these convenient retail locations:

  • Jewel – 30 Danada Square, Wheaton (Butterfield & Naperville Road)
  • 7-11 – 3 S 035 Park Blvd, Glen Ellyn (Butterfield & Park Blvd)
  • Jewel – Main Street & Geneva Road, Wheaton
  • Jewel – 177 E. Roosevelt Road, West Chicago
  • Jewel – 599 Roosevelt Road, Glen Ellyn
  • Jewel – 944 York Road, Elmhurst
  • Jewel – 1127 S. York Road, Bensenville

ENVIRONMENTAL ALERT

As of January 1, 2012, the following electronics will be banned from landfills in the State of Illinois.

  • Computers
  • Laptops
  • Printers
  • Televisions
  • Video recorders
  • Scanners
  • DVD players
  • DVRs
  • Monitors
  • Keyboards
  • Computer mouse
  • Fax machines
  • MP3 players
  • Video game consoles
  • Digital converter boxes
  • Cable/satellite receivers

No person may mix or throw out electronic devices (listed above) with waste that is intended for disposal in a landfill. As a result of this change in the law, Roy Strom (and all other haulers) can no longer legally collect the electronic devices listed above for disposal in a landfill. Dupage County and some municipalities have established Electronics Recycling Drop Off locations.

Through its Electronic Recycling Program, DuPage is sponsoring several locations in the county. Call the County for locations at 630-407-6700.

HINTS FOR RECYCLING/ DISPOSING OF COMMON HOUSEHOLD HAZARDOUS WASTES

For some helpful recycling and general disposal information hints for common household hazardous waste items, please see the Hazardous Waste Disposal Guidelines.

Quarterly Newsletter

For updates concerning your service program, helpful service hints, and general service information, click here.

ANIMAL DAMAGE TO CARTS

If your garbage/recycling carts are being damaged by raccoons, squirrels, or other neighborhood critters, click here for some helpful hints.

DON’T FORGET

Refuse, Recycling, and Yard Waste (during yard waste season) are to be set out by 6:00 AM on your regularly scheduled collection day.

If your refuse and recycling were set out by 6:00 AM on your regularly scheduled collection day and we missed your pick up, we’re very sorry. Please call customer service (630-469-5005) by 4:30 PM that day or no later than 10:00 AM the following day to ensure collection is scheduled. Thank you.

EDUCATIONAL RESOURCES FOR CHILDREN

Earth 911

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